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ADA and Section 504 Compliance Policy & Grievance Procedure

Policy Statement

It is the policy of the Virginia Department of Wildlife Resources (DWR) to provide access to its programs and services for Virginians with disabilities in accordance with Title II of the Americans with Disabilities Act (ADA) of 1990 as amended and the Rehabilitation Act of 1973 (Section 504).

Most requirements of Title II are based on Section 504 of the Rehabilitation Act of 1973, which prohibits discrimination on the basis of handicap in federally assisted programs and activities. Section 504 also applies to programs and activities conducted by Federal Executive agencies. The ADA similarly extends Section 504’s nondiscrimination requirement to all activities of state and local governments, not only those that receive federal financial assistance.

Section 504 was implemented in 1977 for federally assisted programs in regulations issued by the Department of Health, Education, and Welfare.  Later, other federal agencies issued their own regulations for the programs and activities that they funded.  Public entities should be familiar with those regulations from their experience in applying for federal grant programs.  As mandated by the ADA, the requirements for public entities under Title II are consistent with and, in many areas, identical to the requirements of the Section 504 regulations.

The ADA, however, also mandates that the Title II regulations be consistent with the concepts of the ADA.  Therefore, the Title II regulations include language that is adapted from other parts of the ADA but not specifically found in Section 504 regulations.


Oversight of compliance activities is the responsibility of the ADA Coordinator and all inquiries concerning DWR’s efforts to make its programs and services accessible to persons with disabilities should be directed to:

John Kirk
Statewide Access & ADA Coordinator
7870 Villa Park Dr
P.O. Box 90778
Henrico, VA 23228-0778
Phone: 804-754-6895
Email: John.Kirk@dwr.virginia.gov

The Department of Wildlife Resources (DWR) has established the following grievance procedure to address alleged violations of the ADA by DWR staff.  Individuals with disabilities are not required to use this procedure before filing a complaint with a federal or state agency, or filing a lawsuit.

Grievances should be filed in writing using the DWR ADA Grievance Form.  Upon request, alternative means of filing a grievance may be made available for persons with disabilities.

Grievances should be submitted to the ADA Coordinator as soon as possible but no later than 90 calendar days after the alleged violation.

Within 15 calendar days upon receipt of the written grievance, the ADA Coordinator will contact the grievant or his/her designated representative to discuss possible resolutions.  Within 15 calendar days after the discussion, the ADA Coordinator will respond in writing to the grievant and/or designated representative.

If the issue is not resolved by the response of the ADA Coordinator, within 15 calendar days of receiving the response, the grievant or his/her designee may appeal to the DWR Director.

Ryan J. Brown
DWR, Executive Director
7870 Villa Park Dr
P.O. Box 90778
Henrico, VA 23228-0778
Phone: 804-367-9231
Email: Ryan.Brown@dwr.virginia.gov


Grievance File Maintenance and Policy Posting

All written grievances and appeals received by DWR, responses, and other documents related to the grievance will be maintained by DWR for three years.

The DWR ADA Policy and Grievance Procedure will be posted on the DWR website. Upon request, it may be made available in alternative formats by contacting the ADA Coordinator.