Skip to Main Content

Regional Office Assistant

VAdminGeneral Description:

This individual provides regular, ongoing volunteer service at the Region office to assist and support all Divisions.

Specific Duties:

  • Greets public at front desk
  • Answers phone calls and provides general information and assistance to callers
  • Directs callers to appropriate VDWR staff
  • Handles light office duties, including filing, copying, mailings, and other assigned tasks or projects
  • Works with VDWR and CWF staff and other volunteers, to increase public awareness of and participation in the CWF Program
  • Conducts self in a manner that reflects positively on VDWR and CWF
  • Exhibits a pleasant phone manner and ability to work well with others
  • Maintains the confidentiality of sensitive information, and abides by all policies, procedures and regulations


  • Working knowledge of generally accepted office practices and procedures
  • Ability to use basic office equipment telephones, copier, FAX, postage meter, computer
  • Computer literacy and familiarity with generally used software programs is a plus
  • Ability and willingness to learn
  • Ability to read and accurately interpret agency literature


  • Orientation
  • On the Job Training
  • Advanced as determined by responsibilities undertaken

Time Commitment:

This position requires regular and reliable, ongoing volunteer service, preferably on at least a weekly basis. Weekday availability — no weekends or holidays.